RETURN POLICY

Last updated January 09, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Origional Packing Slip, then mail your return to the following address:

Micro-Ray Electronics, Inc.

Attn: Returns

RMA #

212 Midstreams Place

Brick, NJ 08724

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange.

EXCEPTIONS

The following items cannot be returned or exchanged:

•     Micro-Ray will replace or refund any defective item. Please keep origional packaging to make return.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

•        A 3% restocking fee will be charged for all returns in excess of $100.00.
•        Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

1-732-892-8799

[email protected]