Shipping Policy

Last updated: August 29, 2026

Order Processing Times

All orders are processed within 2–3 business days, unless the item is on back-order. Back-ordered products ship as soon as they become available. Orders are not shipped or delivered on weekends or holidays. If we're experiencing a high volume of orders, shipments may be delayed by a few days — we'll notify you by email or phone if there's a significant delay.

Shipping Methods & Delivery Estimates

Shipping charges are calculated and shown at checkout or on your quote. We ship using USPS, DHL, UPS, FedEx, and over-the-road truck freight for larger shipments. Available shipping methods include:

Standard: 3–5 business days (delivery time depends on package weight and destination)
Two-Day: 2 business days
Three-Day: 3 business days
Overnight: Continental U.S. only; occasional carrier delays are possible

Where We Ship

We ship to addresses within the United States, U.S. Territories, and APO/FPO/DPO addresses. At this time we do not ship internationally.

Shipment Confirmation & Tracking

You'll receive a shipment confirmation email once your order ships, including your tracking number. Tracking numbers are typically active within 24 hours of shipment.

Customs, Duties & Taxes

Micro-Ray Electronics is not responsible for any customs fees or taxes applied to an order. Any such charges are the customer's responsibility.

Damaged or Lost Shipments

Micro-Ray Electronics is not liable for products damaged or lost in transit. If your shipment arrives damaged, please keep all original packaging, contact the carrier directly to file a claim, and let us know so we can help.